Effect of Cultural Intelligence Educational Program for First Line Nurse Managers on Nurses’ Tranquillity and Prosocial Organizational Behaviors

Document Type : Original Article

Authors

1 Nursing Administration, Faculty of Nursing, Minia university

2 Nursing Administration, Faculty of Nursing-Cairo University

3 Nursing Administration, Faculty of Nursing, Minia University

Abstract

Background: Cultural intelligence is vital for first-line nurse managers, playing a key role in enhancing overall organizational outcomes. As leaders, first-line nurse managers can leverage their cultural intelligence to create a positive, supportive environment, which, in turn, serves as a foundation for fostering tranquility and prosocial organizational behaviors. Aim of this research: to investigate the effect of cultural intelligence educational program for first line nurse managers on nurses’tranquillity and prosocial organizational behaviors Design: A quasi-experimental research design was utilized. Setting: The study was performed at Minia kidney and urology University hospital at Minia city, Egypt. Subject: The study included all first-line nurse managers working in both inpatient and outpatient units (n = 15), as well as all nurses working in the same units (n = 120). Tools: five tools were used in this research; 1st tool: personal data sheet, 2nd tool: cultural intelligence knowledge questionnaire, 3rd tool: cultural intelligence selfassessment questionnaire, 4th tool: tranquillity scale, and 5th tool: prosocial organizational behaviors scale. Results: The knowledge level as well as self-evaluation regarding cultural intelligence for first-line nurse managers showed low scores prior to the implementation of an educational program. Conclusions: The cultural intelligence educational initiative benefited first line nurse managers by Enhancing their understanding and self-evaluation of cultural intelligence following the program's implementation during several assessment periods. Recommendations: Periodic workshops, training sessions, seminars, as well as programs for first-line nurse managers should be organized to enhance their competencies in cultural intelligence. These initiatives will help improve nurses' work engagement, tranquillity, well-being, and prosocial organizational behaviors, fostering a more inclusive and supportive work environment that benefits both staff and organizational outcomes. 

Keywords

International Egyptian Journal of Nursing Sciences and Research
Volume 6, Issue 3
September 2025
Pages 1-21

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